Last Updated: 2/27/2026

At Mold Free Mom, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

Account registration information (name, email address, password)
Quiz responses and personality assessment data
AI chat conversations and questions you ask our coaching assistant
Payment information (processed securely through Stripe)
Communication preferences and contact information
Any other information you choose to provide when contacting us

Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

Device information (IP address, browser type, device type)
Usage data (pages visited, time spent, click patterns)
Session information and cookies for website functionality

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our coaching services and website
Process your quiz results and generate personalized assessments
Deliver AI coaching responses tailored to your needs
Process payments and manage your account
Send you important updates about our services
Respond to your questions and provide customer support
Analyze usage patterns to improve our services and develop new content
Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We Do NOT Sell Your Data

Mold Free Mom does not sell, rent, or trade your personal information to third parties for marketing purposes. Your privacy is important to us.

Limited Sharing

We may share your information only in the following limited circumstances:

Service Providers: With trusted third-party service providers (like Stripe for payments, Supabase for data storage) who help us operate our business under strict confidentiality agreements
Legal Requirements: When required by law, regulation, or legal process
Business Protection: To protect the rights, property, or safety of Mold Free Mom, our users, or others
Business Transfers: In connection with any merger, sale of assets, or business acquisition (with advance notice to users)

4. Data Access and Administrative Use

Quiz and Chat Data: Your quiz responses and AI chat conversations are viewable only by authorized administrators of Mold Free Mom for the purpose of:

Providing customer support and technical assistance
Improving our coaching content and services
Analyzing trends to develop better resources for mothers
Ensuring the quality and accuracy of our AI coaching responses

This data is never shared with external parties and is used solely for business purposes to enhance your experience and our services.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encrypted data transmission (SSL/TLS)
Secure data storage with access controls
Regular security updates and monitoring
Limited access to personal data on a need-to-know basis

6. Cookies and Tracking Technologies

Essential Cookies

We use essential cookies that are necessary for the website to function properly, including:

Authentication cookies to keep you logged in
Session cookies for website functionality
Security cookies to prevent fraud

These cookies do not require consent as they are strictly necessary for the service you requested.

Analytics Cookies (Requires Consent)

With your consent, we use Google Analytics to understand how visitors interact with our website. Google Analytics collects:

Pages visited and time spent on each page
How you arrived at our website (referral source)
General geographic location (country/city level)
Device and browser information

This data is aggregated and anonymized. We use it to improve our website and content. Analytics cookies are only loaded after you click "Accept" on our cookie consent banner.

Your Cookie Choices

When you first visit our website, you will see a cookie consent banner where you can:

Accept: Allow analytics cookies to help us improve our services
Decline: Reject analytics cookies (essential cookies will still function)

You can change your preference at any time by clearing your browser cookies and revisiting our site. You can also control cookies through your browser settings.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Update or correct your account information at any time
Deletion: Request deletion of your account and personal data (subject to legal retention requirements)
Data Portability: Request a copy of your data in a portable format
Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at hello@moldfreemom.com.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and for legitimate business purposes, including:

Account information: Until you delete your account or request deletion
Quiz and chat data: To provide ongoing personalized service and content improvement
Payment information: As required by financial regulations (processed by Stripe)
Legal compliance: As required by applicable laws

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have that information removed.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

Update the "Last Updated" date at the top of this policy
Notify you of material changes via email or website notice
For significant changes, provide advance notice and obtain consent where required

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: hello@moldfreemom.com
Through our website contact form
Mail: Mold Free Mom (address available upon request)

This Privacy Policy is designed to comply with applicable privacy laws including GDPR, CCPA, and other regional privacy regulations. We are committed to protecting your privacy and handling your data responsibly.